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Davoudizadeh R, Hosseini Seno S A. Analyzing Advantages and Benefits of Information Technologies in Organizations. sjis 2020; 2 (1) :7-19
URL: http://sjis.srpub.org/article-5-56-en.html
Department of Management, Ferdowsi University of Mashhad, Mashhad, Iran
Abstract:   (2233 Views)
The aim of this research is analyzing advantages and benefits of information technologies in organizations. For this purpose, 357 customers of electronic banking services participated in the study. They replied to questionnaires of perceived ease of use, perceived usefulness, quality of system service quality, attitudes to technology, service experience, and intention to use technology services. Structural equation modeling with SMARTPLS software has been used to analyze data. The results indicate that the impact of technology excellence on service experience as well as attitude to technology on intention to use technology services is positive and significant.
Full-Text [PDF 560 kb]   (523 Downloads)    
Type of Study: Research | Subject: Information Systems
Received: 2019/10/18 | Accepted: 2019/12/25 | Published: 2020/01/31

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